Help & support

Everything you need to set Billboard up, run your galleries, and roll it out across a whole fleet of Apple TVs.

6 resultsfor “photo”

Galleries

Add images and video to a gallery, reorder the playlist, and remove items. iPhone (HEIC) photos and 16:9 framing are handled for you.

Galleries

Which image and video formats you can upload, how large files can be, and what Billboard does to your photos to make them look sharp on a TV.

Galleries

Every photo is framed to 16:9 for the TV. Re-crop from the original any time, and set how long a photo shows or when it appears.

Account

See how much space your media uses, understand the original photos kept for re-cropping, and reclaim space by deleting originals or unused media.

Account

Switch the dashboard between light and dark, choose an accent colour, add a display photo, and find your way around the Settings panel.

Troubleshooting

Why a photo or video might not appear on screen, look soft, or refuse to play — and how to fix each one.

Still stuck?

We're happy to help with setup, billing or a fleet rollout. Email us and we'll get back to you.