Help & support

Getting started

A quick orientation to the Billboard dashboard — the sidebar, your galleries, a gallery's tabs, and where account and display settings live.

Account

Create an account, sign in with email or Google and Microsoft, reset a forgotten password, keep your organisation details current, and delete your account and data.

Account

How to permanently delete your Billboard account, exactly what gets removed, and the gentler alternatives if you only want to stop paying.

Account

See how much space your media uses, understand the original photos kept for re-cropping, and reclaim space by deleting originals or unused media.

Account

Switch the dashboard between light and dark, choose an accent colour, add a display photo, and find your way around the Settings panel.

Account

What Billboard stores, how your content and payments are kept secure, and the fact that your screens don't collect data about the people who see them.